The Social Media Roadmap for Dynamics CRM

Check out this interview by CRMSoftware TV’s Lauren Carlson with David Pennington, Director of Product Marketing for Microsoft Dynamics CRM, where  they discuss where Microsoft is headed in terms of social. I have a feeling they are only scratching the surface and only time will tell how far Microsoft invest and advance in this area. If you are not already looking at Social then you are potentially losing out to your competitors and falling behind on capturing valuable information about your existing and future customers.

David Pennington Interview on CRMSoftware.TV  http://www.crmsoftware.tv/videos/social-roadmap-dynamics-crm/

About these ads

About Rhett Clinton MVP
Dynamics CRM MVP

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: