CRM 2011 Multi Browser Support

CRM 2011 from Rollup 12 now support multiple browsers, but which ones and on what operating system? See below for a quick reference.

OS Internet Explorer Firefox Chrome Safari
Windows 8 IE 10 (Desktop mode) 16+ 21+ Not Supported
Windows 7/Vista IE 8/9 16+ 21+ Not Supported
Windows XP IE 7/8 16+ 21+ Not Supported
Mac OS-x 10.7 (Lion) Not Supported Not Supported Not Supported 6+
Mac OS-x 10.8 (Mountain Lion) Not Supported Not Supported Not Supported 6+

Microsoft Dynamics CRM 2011 web application and mobile device requirements

Support with Microsoft Dynamics CRM 2011 and Windows 8

Support with Microsoft Dynamics CRM 2011 and Internet Explorer 10

Note: IE7 is not supported with CRM Online

Prepare for Dynamics CRM Rollup 12

Are you ready for the multi browser support of your customisations with Dynamics CRM Rollup 12, do you even care? It sounds great doesn’t it, IE, Chrome, Safari, Firefox, take your pick but will your CRM script customisations be supported. I guarantee this is the number one question facing CRM implementers/developers/testers right now and hopefully most have had a chance to test against the latest build of Rollup 12.

If you are a single browser environment and it remains as IE then you may be feeling comfortable but I recommend you follow-up with some testing and review time before applying Rollup 12.

There are some key areas that need looking at and you can find a list of impacted areas here

Resolve Breaking Script Issues When Upgrading Microsoft Dynamics CRM

 

To aid in the validation there is a tool available from Microsoft called the Microsoft Dynamics CRM 2011 Custom Code Validation Tool  which helps to identify potential issues with custom JavaScript in JavaScript libraries and HTML web resources.

To see an overview of problem areas you can see the release blog regarding the validation tool which highlights and lists the various potential issues that have been identified.

Microsoft Dynamics CRM 2011 Custom Code Validation Tool Released

 

The biggest threat to some may be the support of CRM 4 client side script or the lack there of as this becomes obsolete and unsupportable as CRM moves forward.

In many cases business requirements come first and in a perfect world we would never need to venture outside of the CRM 2011 client API so the main thought here should be before implementing unsupported customisations ask yourself if there is an alternative option to avoid future pain.

Don’t forget to check out the latest SDK when its available and read through the documentation covering this as it’s fairly complete and highly detailed for our needs.

Support with CRM 2011, Windows 8, IE 10 and Office 2013

For those of you lucky enough to play with CRM 2011, Windows 8, IE 10 and Office 2013, you should check out these KB articles published on the 16th of Aug 2012.

 

Support with Microsoft Dynamics CRM 2011 and Internet Explorer 10 http://support.microsoft.com/kb/2743941

Support with Microsoft Dynamics CRM 2011 and Microsoft Office 2013 http://support.microsoft.com/kb/2744957

Support with Microsoft Dynamics CRM 2011 and Windows 8 http://support.microsoft.com/kb/2744954