Monthly Archives: May 2011

Microsoft Dynamics CRM 2011 VM now available

So this is what everyone has been waiting for, a ready made CRM 2011 VM. This is available on PartnerSource and its an approx. 13Gb download.

You have the option of downloading a second VM that has exchange so the VM builders look to have put some thought into providing some performance with regards this virtual machine setup.

There is more info on PartnerSource so if you have access, happy downloading…

For interest I have included the setup steps here for reference from page 5 of the CRM 2011 VM Overview document.

This Microsoft Dynamics CRM 2011 VM must be run on a 64bit server with Hyper-V. 

1.       Download the compressed files

2.       Double click the .exe file to begin the decompression, specify the desired output location

Virtual Machine Approximate Size RAM Allocated
CRM2011 36 GB 4096 MB
CRM2011-Exchange 10 GB 2048 MB

3.       Open Hyper-V Manager

4.       In the Actions pane (on the right), click Virtual Network Manager

  • o    Click New virtual network, select Private, click Add (Name: CRM2011, Connection type: Private virtual machine network), click OK

Optional: For Internet access from the VM a second virtual network (Connection type: External) is required.  Repeat step 4 but select External (Name: CRM2011-External, Connection type: External).  If you have an existing virtual network you can assign it to the VM after import.

5.       Click Import Virtual Machine…Browse to the folder CRM2011 in the output location specified in step 2.

  • o    Import Settings: Move or restore the virtual machine…
  • o    Note: Import will complete with some warnings if you used your existing virtual network, click OK

Optional: To send E-mails between users on the Virtual Machine, repeat steps 4 & 5 to import the CRM2011-Exchange VM.

6.       Within the Virtual Machines window of the Hyper-V Manager, click on CRM2011

7.       In the Actions pane (on the right), under CRM2011 (at the bottom), click Settings

8.       Under Hardware, click on Network Adapter.

9.       Select the Network: Local Area Connection – Virtual Network, click OK

10.    In the Actions pane (on the right), under CRM2011 (at the bottom), click Start

Optional: To send E-mails between users on the Virtual Machine, repeat steps 6 – 10 to configure the CRM2011-Exchange VM.

11.    Within the Virtual Machines window of the Hyper-V Manager, double click on CRM2011 to connect to the VM

12.    Once the VM loads, click on the  icon (representing CTRL+ALT+DEL) to login.

13.    Initially login using the administrator credentials.

14.    A popup will appear stating You must restart your computer to apply these changes, Click Restart Now


Microsoft Dynamics CRM TechNet Wiki

Microsoft Dynamics TechNet Wiki

The purpose of this wiki is to provide a comprehensive guide for IT professionals to learn about then implement, configure, customize, maintain and support Microsoft Dynamics CRM.

Just like the CRM SDK, CRM Forums, books and CRM Blogs, this repository of CRM knowledge based articles and general Dynamics CRM information is a great place to learn and expand your CRM knowledge. The CRM MVP’s and various others have been working hard to build up a knowledge base to help the community find useful information with topics covering a wide array of Dynamics CRM and related technologies.

Check it out and learn something new…

Microsoft Dynamics CRM 2011 Administration Bible

Fellow MVP Matt Wittemann and Greoff Ables have produced the perfect guide to CRM 2011 for newcomers and MS CRM seasoned professionals. I highly recommend this book for people new to CRM 2011 but I also think  those already working with CRM 2011 should check it out. I’ve been reading through it this past week and have been finding things that I didn’t even know… and wish I had. It shows the knowledge and understanding Matt and Greoff have of Microsoft’s latest incarnation of CRM which seems second to none.

This book is more than just for admins, it covers a wide area of topics including a great introduction on CRM and the planning involved when choosing to implement it. So much is covered in this book from installation, customisation, extending,  integration, reporting and also how to use CRM 2011. If you’re about to start a CRM 2011 project or currently implementing one, or you just want to learn CRM 2011, this book is a great place to start and also build up your knowledge on this excellent product.